AI sales agent for WhatsApp, Instagram and your online store

Not a chatbot.A sales agent that never sleeps, 24/7.

It answers your buyers on WhatsApp and Instagram in seconds, 24/7 — voice notes and photos included — working from your store’s real catalog, stock and orders. It closes the sale in the chat and follows every order to delivery.

Start free — 30 orders on usSee how it works

No subscription · pay per order · live in minutes

WORKS WITH
  • WhatsApp
  • Instagram
  • Shopify
  • WooCommerce
  • Tiendanube
  • Tray
  • YouCan
  • Mercado Libre

01 · Sell & support

Every slow reply is a lost sale. Every buyer answered in seconds, 24/7, before and after the sale.

Take over any chat — hand it back in one tap.

TAP A STEP TO PLAY IT ON THE PHONE

ScaleX agentpaid · order confirmed itself
ES-MX
YOU’RE AWAY19:22
REPLY TIME1.5s
LIVE CHECKSSOFÍA · MONTERREY
Payment · card linksent
Payment · cardpaid
Order · stock syncedconfirmed
TOOLS USED
payment.link(card)payment.status()order.confirm()stock.sync()
CARD · PAID
Sofía · 2 itemsThe order confirmed itself.
MXN$1,639

02 · Abandoned carts

Most carts are left at checkout. ScaleX brings them back on WhatsApp.

7 in 10online carts are never finished.Source: Baymard Institute
~1 in 2leave over a surprise at checkout, like shipping or fees.Source: Baymard Institute
~93%of internet users across Latin America use WhatsApp.Estimated

Email barely reaches your buyers. WhatsApp does.

orders / month

About 230 carts were left at your checkout.

ScaleX follows up every one on WhatsApp.

Estimate based on Baymard Institute’s average abandonment rate of ~70%.

Abandoned cart recoveryThis monthEXAMPLE DATA
Carts left42
Buyers messaged on WhatsApp42
Came back and ordered11
Value recoveredR$ 2.079,00
  1. 1Cart leftA buyer leaves your store’s checkout.
  2. 2WhatsApp, soon afterScaleX writes to them and answers the doubt that stopped them.
  3. 3Order backThey finish, cash on delivery or paid, and the order goes through like any other.
  • Counted, not guessed: only carts finished after the message are credited, with the value in your dashboard.
  • Two messages at most. A buyer who says no is never chased again.
Start free — 30 orders on us

Works with Shopify, WooCommerce, Tiendanube and Tray. On from day one.

03 · Returns

Tired of bad customers and high return rates? Higher confirmation rate. Fewer returns. Lower losses.

TAP A STEP TO PLAY IT

Orders · todayevery order checked before it ships
#1052CarlaR$ 312,00high risk · you decide
#1051JúliaR$ 229,00confirmed
#1053BrunoR$ 189,00held for you
#1048MarinaR$ 159,90ready to ship
#1052 · NETWORKHIGH RISK
4 refused2 no-shows
No store names. No buyer data. You decide.
#1053 · ADDRESS CHECK
✓STREETRua das Flores
✓CITYCampinas – SP
✓POSTCODE13010-090 · looked up
!NUMBERmissing
HELD FOR YOU · NOT SHIPPED

04 · Growth

More stores, more numbers, more mess. Grow across stores, channels and brands. Each shop kept clean, all of them under one login.

TAP A STEP TO PLAY IT

Loja LinaWhatsApp · •••• 4471
Loja LinaWhatsApp · •••• 2208
Loja LinaInstagram · @lojalina
Loja LinaInstagram · @linaoutlet
ONE INBOX4chats, every channel
NO FEE PER ACCOUNT
Shopifystore
#1048 · Runner Branco 38Runner Branco 38 · stock 3 → 2
Nuvemshopstore
#1049 · Conjunto 4 anosMatched by the products in the chat.
my.scalexapp.com/analytics
sample data
OverviewConversationsOrdersRiskCartsAnalyticsSettings
AnalyticsLast 30 days · Ana's Shop · all channels
OverviewYour agentSavingsProducts & cities
Today7d30d90d
Sales
Revenue$9,189+18%
Orders sold312+12%
Average order value$29+5%
Units sold418+9%
Your agent · last 30 days1,284 conversations handled for you
Messages handled9,412
Handled without you91%
Sold in chat$4,260
Order updates sent1,156
Revenue over timeDay by day$9,189
Assistant
Why didn’t order #1061 confirm?
The address has no street number, so I held it instead of guessing. I asked the buyer on WhatsApp 2 hours ago — no reply yet.
Ask about your shop…

05 · PRICING

A salary is due every month. ScaleX isn’t. You pay per order. Nothing else.

No subscription and no setup fee. One price per order, dropping as you sell more each month.

Every order counts: cash on delivery or prepaid, from the chat, your store or a recovered cart.

  • Subscriptions, even when sales are slowOne fee per order, nothing monthly.
  • Setup fees before you’ve sold anythingNo setup fee — your first 30 orders are free.
  • The same cost at every volumeThe price per order drops as your monthly volume grows, counted across all your shops.

Standard chatbot: rule-based bots and basic AI auto-replies. WhatsApp’s own message fees are paid to Meta by every business, with any tool.

30 ORDERS · ON US
SCALEX · START PASSSTATUS · ACTIVE
30 freeorders to startworth $12
  • No subscription — ever
  • No setup fee
  • Prepaid wallet — top up when you like
  • Auto top-up only if you turn it on
Start free — 30 orders on us
ADMITS ALL YOUR STORES · NO CARD TO START [CONFIRM]
ORDERS THIS MONTHPER ORDER (USD)
1 – 150$0.40
151 – 500$0.36
501 – 2,000$0.29
2,001 – 10,000$0.23
10,001+$0.18

Billed in US dollars. Pick your currency above to see an estimate.

The more you sell in a month, across all your shops, the less each order costs.

WHEN IS AN ORDER CHARGED?

When it’s confirmed: by the buyer in the chat, or on arrival when it’s already paid. An order cancelled because the item is unavailable isn’t charged. A cash-on-delivery parcel refused at the door is, because the work was done.

Frequently asked

Questions, answered.

Will it invent prices or promises?

Never. It answers with your facts only, and asks you when it doesn’t know.

Can I keep using my WhatsApp number and app?

Yes.

Can I take over a conversation?

Any time — and hand it back in one tap.

When is an order charged?

When it’s confirmed: by the buyer in the chat, or on arrival when it’s already paid. An order cancelled because the item is unavailable isn’t charged. A cash-on-delivery parcel refused at the door is, because the work was done.

How much does it cost?

One fee per order, nothing monthly. First 30 orders free.

A buyer is typing…

Your next buyer is writing right now.

More sales, lower costs, fewer losses.

  1. 1Connect your WhatsAppon the official WhatsApp Business Platform, and keep your app.
  2. 2Connect your storeproducts, prices and stock come across on their own.
  3. 3Your agent is liveanswering, selling and confirming, day and night.
Start free — 30 orders on us

No subscription · Live in minutes · No code